Great....if you love working in a call center - Territory Sales Manager WillScot Employee Review

2.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Monday through Friday My office was laid back, Manager was good Pretty good benefits Commission was also pretty good.

Cons

When I was going through the interview process, I was told this was an office/outside and even remote/outside sales job, You would work in office or remote 3 days a week and out visiting customers and jobsites the other 2. This is not at all what the job entails. You are sitting at a desk making a minimum of 40 calls a day or you get reprimanded by what feels like 3 or 4 managers. Your job basically is to call GCs about construction projects that may be months out, they dont even need your products and services yet, but anything to get those calls and satisfy KPI right? Luckily I knew alot of my customers personally I was calling on and they were nice but you can tell when you feel like your becoming a nuisance. Willscot doesn't have the best reputation in the marketplace and we got our doors beat in by 2 competitions in my region. Very corporately structured and it's a very cold feeling at corporate. I only had to go for training. Bottom line if you thrive in a call center environment you will do well, if not it's a dead end road. Half the people in my branch left around the same time I did.

Explore other reviews about WillScot

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

1
See reviews by: Helpful|Rating|Date|All