Downsizing saved the business, but ruined the company. - Service Manager WillScot Employee Review

2.0
Aug 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Good health benefits and 401(k). Health cost is a % of your pay; that seemed very fair to me.

Cons

Williams Scotsman was forced to cut costs and shed many employees. At the same time, they added many responsibilities through data entry and Lean programs. The result? Too much to do with too few people. Couple that with mediocre pay, and you have a perfect storm of hostile work environment. Another result of cost cutting is their fleet is now ancient. However, the sales people continue to pretend like W-S has nothing but shiny new trailers. Result? Overworked employees trying to put lipstick on a pig, and unhappy customers.

Explore other reviews about WillScot

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

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