Pros
Customer Success Specialist great co-workers , helping customers, and management is some-what supportive- some of them know what they doing and some of them don’t. Just because you know something doesn’t mean you know how to teach it ! We get medical benefits, paid time off, and free lunches sometimes . This job isn’t hard , what makes it hard is the overall workplace lack of structure and systems. You have to be patience with the disorganized training process. This is something you have to deal with on a daily- no body knows what each other job is - some people are lazy - they want you to do their jobs - no accountability. The pay is okay not bad to start off could be better . If you can deal with poor communication, disorganized and lack of systems and structure. You can make it here !
Cons
Unorganized, Training sucks, poor communication, lack of accountability for sales team!