Horrible Toxic Work Environment - Branch Operations Manager WillScot Employee Review

1.0
Jun 8, 2024
Recommend
CEO approval
Business Outlook

Pros

With 2 rounds of corporate downsizing already done and more rounds to come, there are not a lot of pros right now.

Cons

The CEO and higher up corporate jagoffs in their infinite wisdom decided to get greedy a year and a half ago and increase rental rates 20-30% across the board. Surprise, surprise—customers were not real happy. So customers went elsewhere. With the far-above industry rates and combo that with the high difficulty of trying to work with the company due to ineptitude in the billing department and navigating the insanely difficult customer service system, customers rightly have not returned. Add to this the ever-changing of policies and new systems every couple months, it has not been a fun place to work. Now, since profits are in the crapper because of corporate greed, guess who pays the price? Yup, the boots on the ground people that actually care about going to work everyday and who count on a paycheck to pay bills. Within the past two weeks the company has downsized 10-15% of their branch workforce. But, who is still sitting pretty with their $15 million a year salary? The CEO who is blameless in the company downfall. Along with the other big office people whose jobs aren’t in jeopardy or who won’t take a pay cut to help cover salary of people who count on a weekly paycheck.

Explore other reviews about WillScot

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

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