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Willow Bridge Property Company

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Terrible Company, Terrible Regional Management - Anonymous employee Willow Bridge Property Company Employee Review

1.0
Aug 29, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot think of any.

Cons

I worked at a takeover property. From inception, there was no real support from regional management, and the regional manager was away for weeks, offering absolutely no support to our property. Bills were not getting paid, promises were not being delivered, resident (neighbor) service requests were not being fulfilled and the phones would ring off the hook with service requests and complaints day in and day out. I even offered to volunteer in the service department, conpleting the simpler tasks. It was really that bad. Perhaps, there were well over 100 unfulfilled service requests, and the back log was at the very least 1.5 -2 months. I would attribute this to only having 3 service personnel for a 400 unit apartment community, and very poor systems in place. It was a very reactive, versus a proactive environment. To top it off, amenities were closed and rents were raised. Despite those factors, the renewal retention rate remained high . Ultimately, entire days were spent on service requests issues and very little time left to complete other projects. Ironically, management was completely overwhelmed, yet, their set standards only applied to the front line. I've never ever seen a system where there are extreme double standards, the leaders have zero accountability, and their employees take all the blame for extremely flawed systems. Their arrogance in claiming to be the premier property management company is appalling and alarming: they are extremely ruthless, unethical and possess too many loose ends in their operational and organizational systems which do not promote a productive or positive work environment. Then, they act as if they are the industry's very best and have zero tolerance for anyone presenting valuable ideas to improve their systems. That job was literary killing me, and I'm so happy to no longer be there. It was by far the worse employment experience. My analysis is Lincoln Property Co has an Orwellian system which displays beautiful images that are simply devoid of any real substance. I would not walk, but rather run from this company.

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Willow Bridge Property Company Response
8y
Oh my! We're so sorry to hear your experience was not a good one and can assure you that is not the case with the rest of LPC. If you'd like to give us some details about which community you're referring to we can look into this issue further at corporate@lpsi.com. Thank you for sharing.

Explore other reviews about Willow Bridge Property Company

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The corporate office is hands on with training

Cons

There is a limited number of spots in an apartment to use the employee discount

1
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Willow Bridge Property Company Response
1mo
Thank you for sharing your experience! We're glad to feel corporate supports your training needs and appreciate your feedback about on-site discounts.
1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Only Pro is the location you’d be working in.

Cons

Way too many to list but I’ll give it a go. AWFUL management! From the community manager and up. No Human Resources to voice your concerns, no training & support, micromanagement, some staff’s directive are different from one person to the next in the same position. Upper management will sell you on a bill of goods and not deliver. An incredible lack of professionalism! Incredibly disrespectful and belittling. Unorganized. All this and no one to voice these concerns with. I strongly recommend not working for this company unless you’re in dire strays. If I could give this rating zero stars I would, or even a half star. Because a full star is embellishing.

1
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Willow Bridge Property Company Response
1mo
Thank you for taking the time to share your feedback. We are sorry to hear your experience did not meet your expectations. We take concerns regarding leadership, communication, training, and employee support seriously and continually look for ways to improve. If you would like to discuss your experience further, please contact us at corporate@willowbridgepc.com. We wish you the best in your future endeavors.
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