Pros
-Growing company -Teams -Growth opportunities
Cons
-Pay (If managing 8+ stores you should not be making 10-15 thousand more than a Store Manager). Pay for managers also not competitive -Do more with less works for mom and pop stores. As a growing company opening so many stores and comping $ year after year we clearly aren’t doing that bad and can afford to help these stores out more -Work/life balance. 10+ hour days and more than half of the year is blocked off for vacation due to peak events (September for homecoming, November and December for holidays, March-June for prom/Easter/graduation) -Talent retention. Challenging to keep teams because they work incredibly hard, but are given such tight payroll. Who wants to work on 2 part coverage while doing visuals, customer service, loss prevention, and operations during business hours? Especially as a dress store where customers are more in need of assistance and attention. During dance season there can be at least 30 people in the store, long lines in fitting rooms and register, bars of go backs. Very easy for teams to get overwhelmed when it’s one manager and a stylist. Having high expectations is great when given the resources. When given less than the bare minimum it’s just exploiting people -In addition, Store Managers had to do hiring during two part coverage. Between everything else they have to do that’s only an hour a week to budget that time into. -Lots of talks about adding better technology but still not up to par with the current retail landscape. Helping online orders was just going to the desktop computer and ordering items on the website.