Best place to work at - Customer Support Wise Employee Review

4.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Team lunch, Benefits, PTO, Summerdays

Cons

It seems like the people who come in and are very social with the leads are the one who get ahead and promoted. If you are an introvert good luck. Portray to be very relax, but lately there has been many change to be a little more strict which is causing a lot of misunderstanding between team members and leads.

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
3mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good PTO, and friendly Wisers.

Cons

Management is totally micromanagement, and the People team does not advocate for employees; they appear present only in name. If I were in Kristo’s position, I would conduct a thorough top-to-bottom review of the entire HR department of U.S., and replace all of them. If over 70% of the Austin team would never recommend this workplace, it is a significant warning sign that needs to be addressed.

4
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