Best thing since sliced bread - Customer Support Team Leader Wise Employee Review

5.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

What I like about TransferWise is the culture where everyones ideas and voice is heard. I have never worked a place like this before. We work in autonomys teams and with my time here I have had opportunities to work together with different side of product and from engineers to CEO himself. As well build my own career out of it. Yes, we have competitve salaries, good medical care and don't forget share options but it all doesn't matter if you don't have welcoming, challenging and mission driven team. TransferWise is on right track when it comes to building new type of office enviorment and embracing all type of different nations and generations.

Cons

Working in TransferWise isn't no joke and if you're looking to work in slow pace and stay in your comfort zone this place isn't for you. You're constantly learning new things and need to adapt the change. Sometimes it can be too fast and burn out is quickly to come if you don't keep an eye on yourself.

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
3mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good PTO, and friendly Wisers.

Cons

Management is totally micromanagement, and the People team does not advocate for employees; they appear present only in name. If I were in Kristo’s position, I would conduct a thorough top-to-bottom review of the entire HR department of U.S., and replace all of them. If over 70% of the Austin team would never recommend this workplace, it is a significant warning sign that needs to be addressed.

4
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