Keeps getting better! - Customer Support Associate Wise Employee Review

5.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Work with smart people Keep increasing pay (went from 16 to 18 to 18.75 in less than a year) Really good benefits and lunch Dogs in the office A lot of time off (all holidays and paid) They really care about you

Cons

Fast paced Have to be willing to figure some things out on your own They make changes that can be hard to keep up with

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
3mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good PTO, and friendly Wisers.

Cons

Management is totally micromanagement, and the People team does not advocate for employees; they appear present only in name. If I were in Kristo’s position, I would conduct a thorough top-to-bottom review of the entire HR department of U.S., and replace all of them. If over 70% of the Austin team would never recommend this workplace, it is a significant warning sign that needs to be addressed.

4
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