Work under stress - Customer Support Representative Wise Employee Review

Thank you for sharing your feedback with us. Our goal is to help our customers as quickly as possible when they need assistance and setting KPIs helps ensure we’re able to meet this goal and identify gaps where we may need to invest in the future. However, we also want every Wiser to bring their best selves to work, and we’re deeply committed to supporting employee wellbeing. To ensure Wisers have the resources they need, we offer a range of support options, including a 24/7 employee assistance program, mental wellbeing champions across all regions, people advisors who can provide dedicated support, as well as options to take time off if needed. If you have further feedback, we encourage you to reach out to your Lead or People Advisor.