Too many room for improvement - Payment Operations Specialist Wise Employee Review

2.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Job security. It does seem like if you don't cause any HR violations, you can do slightly below the bare minimum with no consequences. 2. Flexibility. Currently, it is 3 days wfo and 2 days wfh. Additionally, you can apply for mobile working, subject to approval.

Cons

1. Team lead. Team lead is inexperienced and someone that I feel has to respect and listen, just because that's the role he is given. I don't feel supported, I don't feel well guided, overall, I don't believe I can be developed well under the guidance of the team lead. That worried me. I see that many things have been missed out by the lead,d and it's quite often that people from other teams are chasing the lead for a response as well. 2. Development. I did feel that the role is very niche, and it may be difficult to find a new role out in the market. There are many people who are in their third and fourth year, along with the limited senior role, it is difficult to get promoted. If you want to join Wise, I would suggest other roles instead.

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
2mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good PTO, and friendly Wisers.

Cons

Management is totally micromanagement, and the People team does not advocate for employees; they appear present only in name. If I were in Kristo’s position, I would conduct a thorough top-to-bottom review of the entire HR department of U.S., and replace all of them. If over 70% of the Austin team would never recommend this workplace, it is a significant warning sign that needs to be addressed.

3
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