Great Experience and Career Growth - Customer Support Specialist Wise Employee Review

5.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, Colleague, Work Culture and trainings/support are done very well. Work life balance is amazing. By 5 pm on the dot, you are encouraged not to overtime

Cons

Constant reshuffling of team and too many abrupt changes for procedures such as schedule plotting/taking absence/starting or ending shift which may make an agent's experience not that great

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Wise Response
11mo
Thank you for taking the time to share your feedback with us. We really appreciate it and we’re glad to hear that you’re enjoying your experience at Wise, especially our benefits, work culture and training/success processes!

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
2mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good PTO, and friendly Wisers.

Cons

Management is totally micromanagement, and the People team does not advocate for employees; they appear present only in name. If I were in Kristo’s position, I would conduct a thorough top-to-bottom review of the entire HR department of U.S., and replace all of them. If over 70% of the Austin team would never recommend this workplace, it is a significant warning sign that needs to be addressed.

2
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