It's fine, I guess - Fraud Investigator Wise Employee Review

3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is good, though doesn't quite align with CoL for the area. People here are nice enough.

Cons

Mandatory 3 days in office is not great. There is no reason for us to not be fully remote. Weekend work is awful and no one likes it. Its made worse by the way it's implemented (2-3 weekend days, with a random day off in the middle of the week that almost never aligns with another day off). Definitely kills anything resembling work/life balance. Poor communication between departments, though there does appear to be strides being made towards fixing this. KPI expectations undergoing an overhaul, but requirements are still unclear. Company would do well to establish SOPs for their major workflows. This would aid in both upscaling (much easier to learn a process) and speed (allows the workflows to handled by rote, making for more efficient and consistent case handling).

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Wise Response
8mo
Thank you for taking the time to share your feedback with us, we really appreciate it. If you’d be willing to share more about your concerns, please contact your local People Advisor and they will be happy to arrange a chat with you to discuss your feedback in more detail.

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
1mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
3.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

Cons

Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

8
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Wise Response
1mo
Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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