Nice people, but not worth staying - Client Services Team WizeHive Employee Review

2.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work with are fantastic and the work-life balance is great. Work form home Fridays and lunch Thursdays

Cons

THE PRODUCT IS BAD. I DONT UNDERSTAND HOW PEOPLE BUY IT. It is bizarre to have to teach this product since it is not straight forward at all. Because of the software, it is not a cookie-cutter solution which means your clients will never really go away and the custom solutions aren't documented well. All they care about is sales. It doesn't matter how they get there or at what cost that. There are no repercussions for them if they sell something the product doesn't have and it is on the client services team to figure it out. Upper management is really bad and I'm not sure how they haven't. A lot of people are comfortable in the positions they are in even though they don't contribute a lot to the company (they need to clean house). Small company so not a lot of opportunities to grow. Benefits are average. Overall the CEO doesn't seem to care about peoples concerns

Explore other reviews about WizeHive

5.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Really good, smart peope who are passionate about tech for good

Cons

Resources are thin given the vision and ambition but company is pushing through it

3.0
Dec 11, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive Leadership and Collaborative Teams

Cons

Structural Changes after Acquisition and poor communication/support related to lay offs

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