Good people trying to do well within limits of new customer online interface - Sales Manager Wolters Kluwer Employee Review

4.0
Aug 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Good reputation in industry, strong product development, editorial support for sales force and customers.. Sales leadership is generally upfront about direction of business and goals. Company strives to make sure that related business units work in partnership. While not well accepted by community new information platform is striving to offer tools and features that will become the "standard" for the future and all WK business units worldwide

Cons

Sales goals difficult to attain due to unpopular internet platform. Platform roll out pushed to customers before it was ready. Sales force was not appraised of key features that did not work well compared to old platform. Had to learn from customer comments and experiments.

Explore other reviews about Wolters Kluwer

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary and commission, great work life balance, great tools

Cons

Can become too bogged down in administrative tasks, taking time away from selling.

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Wolters Kluwer Response
10h
Thank you for sharing your experience. It’s great to hear that you value the compensation, work-life balance, and tools that support your work at Wolters Kluwer. Your feedback on administrative processes is noted and important for how colleagues are able to focus on delivering value for customers and work effectively. We appreciate you taking the time to share this perspective. – Your talent brand team at Wolters Kluwer
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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Wolters Kluwer Response
10h
Thank you for sharing your experience and for your time with us in New York. It’s great to hear that you valued the people you worked with and the flexibility that supported a healthy work-life balance. Your feedback on knowledge transfer, onboarding, and global ways of working is noted and important for how colleagues feel supported and able to work effectively. We appreciate you taking the time to share this perspective. – Your talent brand team at Wolters Kluwer
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