Great place, great cause, inevitable issues. - Anonymous employee Woods Services Employee Review

3.0
Feb 12, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Residential counselors have difficult but rewarding work assisting individuals with disabilities. The relationships that are developed between staff, clients, and co-workers can be absolutely amazing, but you have to be there for the right reasons (so do the staff you work with). Woods really makes the effort to accommodate their staff. The benefits are crazy good, lots of vacation time, sick hours, and insurance that can't be beat (insurance is even better for management). There are great opportunities for advancement/building your resume, including training, tuition reimbursement, and higher level positions that are frequently open. If a person wants to move up, they can move up. Woods great for people who are fresh out of college looking for entry-level positions where they can grow and advance in a company. Overall, I believe that a job at Woods is what you make it, so if you are a highly motivated worker, you can make the most of it.

Cons

Woods has a high turnover rate, which is common for the field. The pay is not great, but it is a non-profit so that should be expected to some degree. Communication is often a problem between departments and from management down. There are many residential counselors who are there for the wrong reasons (they focus on the paycheck more than the people). Client care workers often stir up drama and issues that do not get resolved. Management can often be distant from regular staff and fail to hold them accountable. All staff get the same raise, regardless of how hard one works compared to the other.

Explore other reviews about Woods Services

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Wonderful atmosphere and seeing the residents every day.

Cons

Low pay and tough to keep up with lots of changes.

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Large employer flexibility, I worked with a great team and the work was rewarding. The clients were cared for well and I was happy to help their staff with issues and concerns

Cons

Challenging work. Many employees from different cultures made helping them assimilate and work together a challenge. This is 24/7 care, so it was tough sometimes.

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