Era crossroads - Customer Success Manager Workday Employee Review

4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Best work/life balance I’ve seen in awhile. The people are all wonderful. Everyone is willing to help you if you have a question. Very customer centric. Global company that keeps expanding. While the world waits to see how AI will transform all industries Workday is head down and willing to meet the moment. Exciting things on the horizon and the founding CEO just stepped back into the ring which seems to be giving everyone a boost of energy.

Cons

Large company at such a pivotal time in tech…comes lots of change to adapt. Workday has some of the best so when people leave they are leaving to competitors. It can feel sudden.

avatar
Workday Response
5mo
Thank you for taking the time to share your feedback. We strive to make our Workmates a priority in everything we do. As supporting our people is one of our core values, your input is genuinely appreciated.

Explore other reviews about Workday

3.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great Healthcare benefits -Great people -Great work/life balance

Cons

-It takes entirely too long to get promoted and there's no real solidified pathway for it. They have a checklist of things you need to be proficient in and you do them, but really you're doing next level work/responsibility at the same pay you've been at for a long time. It's almost like you're being dangled a carrot but the goal post is moving back each time. -Internal processes are slow and organizational changes happen so frequently much its hard to keep up with while the reasoning doesn't always make sense -You'll be moved into a different role, team or manager without any prior discussion

See reviews by: Helpful|Rating|Date|All