Great Starting Job - Not a Career - Lead Technician World Wide Technology Employee Review

There is little room to move up in the company, and even the individuals who have been elected for their management roles are not always the best for the job. This company preaches honesty, integrety, and falls flat when delivering any of these "core values" to their employees. They are not providing a livable wage, and as a result we are short staffed and encouraging our already tired "essential" workers who have been working non-stop during the pandemic to work overtime and weekends in order to hit production goals. We charge the customers at least $35 an hour for employee labor, but our technicians only ever see $15-20 of that. WWT has the customer in mind to a fault and will push their employees to deliver. There is little to no training - you are expected to learn on the job and through documentation (which is never up-to-date). There are no consequences for job performance, which is disheartening to see employees going above and beyond to pick up the slack of others who can't be bothered to learn their role. I work in L4, and with the amount of miscommunication/overall disfunction of the lab alone it is wonder how we are still in business. We are not staffed for the production we have, we are not trained for the production we have, and we are being put on overtime in order to handle it. It is a very frustrating job and as a lead I wanted nothing more than to help my team get organized and succeed as people, but with everyone chasing their tails and barking orders, it's impossible to help anyone grow here.