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      Wren Kitchens

      Engaged Employer

      Wren Kitchens reviews

      Great Company with Strong Growth and Support - HR Advisor Wren Kitchens Employee Review

      5.0
      Mar 12, 2026
      Hr advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

      Cons

      None that I can think of!

      avatar
      Wren Kitchens Response
      3mo
      Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!

      Explore other reviews about Wren Kitchens

      5.0
      Jan 19, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and a supportive team environment. Training was in depth and helped you get up to speed. The role is busy so the days go quickly, and you gain solid customer service experience. Good benefits as well.

      Cons

      Can be stressful during busy periods and workloads can feel heavy.

      avatar
      Wren Kitchens Response
      4mo
      Hi there, thank you for sharing your experience and for feedback about your role. It's great to know that you have found the team to be supportive, the training thorough, and the benefits rewarding. We also acknowledge that busy periods can be demanding, thank you for your honesty with this. Feedback like yours helps us to continue to look at ways to support our teams during peak times to help manage workloads effectively. Thank you for your continued contribution with Wren, we’re glad to have you as part of the team. If you have any further suggestions or feedback please contact us on LetsTalk@Wrenkitchens.com!
      4.0
      Jan 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong opportunity to learn and retain role-specific knowledge. Hands on experience with Salesforce (CRM). Encouraged to troubleshoot and resolve issues independently without over reliance on support. Coworkers are consistently helpful and collaborative within departments. Team culture is supportive and driven to help each other succeed. Customer service processes within the call center are generally well structured. Company provides the necessary tools and supplies to do the job.

      Cons

      Role requires constant attention to detail, which can be mentally taxing. In some cases, answers for client inquiries require escalation, delaying resolution. Cross department communication and processes outside of the call center can be unclear or inconsistent. Certain policies add extra steps that slow down issue resolution for customers. Pay is acceptable but could be more competitive for the level of responsibility. Fixed schedule (9:00–5:30) offers limited flexibility.

      avatar
      Wren Kitchens Response
      4mo
      Hello, thank you for taking the time to share such a comprehensive and thoughtful review of your experience with us. It really helps us deeply understand how our teams feel and understand where improvements may need to be considered. We're really pleased to hear that you've found the team culture supportive, the training and tools effective and that you've had the opportunity to build strong role-specific knowledge and experience. We also appreciate your honest and constructive feedback regarding workload, attention to detail, escalation processes, cross-department communication, flexibility, and compensation. These are important considerations, and insights like yours help inform ongoing discussions around how we can streamline processes, improve clarity between teams, and continue to support our frontline colleagues. If you have any further feedback, suggestions or would like to explain your experience in further detail please don't hesitate to contact us at LetsTalk@Wrenkitchens.com. Thank you again for your openness and engagement. We appreciate your contribution and are glad to have you as part of the Wren team.
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