Pros
The induction process was great - We were invited to head office to spend 2 weeks learning how to measure, design and understand the manufacturing process which was really interesting and invaluable when it came to working in the showroom. Linda Barker had a range of kitchens when I worked there and we got to meet her and pick up some free design tips on the last day of the induction. The other big pro was the money, as it is sales the commission was the main incentive.
Cons
I found my time at Wren pretty stressful, the showroom I worked in was male dominated and other "Designers" (Sales people) were ruthless and would take potential customers off you if you left them whilst they were looking around to fetch them a leaflet or a cup of tea without a care in the world. It was very much a "snooze you lose" environment and the Managers wouldn't step in to ensure it was a fair sales process. In the mornings we always had a meeting where you stated the amount of bookings you had in though out the day, how much money the kitchen was that you had quoted the customer and if you thought you were going to sell it. This was hugely stressful and put pressure on you psychologically as you were surrounded by your peers. If you hadn't sold a kitchen in a few days other Designers would make fun of you and have a laugh at your expense, which again put more pressure on you. I didn't have any problems selling kitchens, and I always met my targets but I hated reaching the end of the month and then having the total sales reset. To start from £0 again with a target of £30,000 put unnecessary pressure on you and although the money was good that was the reason I decided to leave as you were just in a continuous cycle of stress! In the January sales my target was over £100,000! I also felt that I had to look a certain way as a woman and wear heels, for example, if I wore flat shoes or didn't look immaculate some of the male designers would make comments which made me feel really uncomfortable.
