Pros
Wages if you actually get paid correctly which is rare
Cons
poor management, wages were never paid correctly, staff do not work as a team (attracts very selfish people), Store manager only works part time hours. Things started out great working for Wren, with their shiny showrooms and friendly staff. In my first month selling I finished 2nd in the store and 6th in my area for sales. Unfortunately before that month was over I had a car crash and was injured. I was told by the store manager not to worry my job is safe. They will find me other duties instead of sales. This is where everything started to go wrong. The customer service for Wren is non existent I found myself dealing with customers from a year ago that no one had bothered with. During my time I had to arrange for a new sink for a customer this got stolen within 3 days, 2 days later I was getting verbal and physical abuse from a customer due to the same person who stole the sink hadn't turned up for 3 appointments with them. Again the same designer changed delivery for one of my customers without telling the, by the time I noticed (I was constantly tied up with everyone's customer service issues training staff that just didn't get how to use a computer repairing parts on the showroom, sourcing various items for customers that had either been skipped or stolen) it was too late to change the delivery back. Of course complaining about this to management would just fall on deaf ears. Which isn't surprising when they mean about lateness but quite often come in 3 hours late themselves, or spend time crying for no reason. Oh and to top it all off I was paid incorrectly on the last pay packet before Christmas. I even witnessed someone getting stapled with a staple gun in the toe and nothing being done about it because 'the guy can sell'. I have never worked for such a disorganised, unscrupulous company in my life. I will not be recommending anyone works here or buys from here in the future.
