Mental health warning - Installation Coordinator Wren Kitchens Employee Review

1.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Choice of 2 canteens, on-site gym and free parking.

Cons

Everything else, Salary was average, but the targets unrealistic, customer satisfaction very low as customer service is poor, this isn’t down to individuals but the managers advising what can and can’t be authorised. To many grey areas when it comes to reporting issues with your kitchen order or installation, it’s never wrens fault something gets delivered broken and that’s if it gets delivered at all!!! This place should come with a health warning. Almost broke me, my mental health was so bad working here I went for lunch one day and didn’t go back. I text my manager from the car to say I’d gone and wasn’t going back!!! She walked out the follow day. If you had a choice of smog marry or avoid DEFINITELY AVOID.

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Wren Kitchens Response
4y
Hi there, thanks for taking the time to leave a review on our Glassdoor page. We're disappointed to hear that your time with us wasn't enjoyable. We'll discuss your feedback at the next management meeting and if there is anything you would like to discuss further, please reach out to us at LetsTalk@wrenkitchens.com

Explore other reviews about Wren Kitchens

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

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Wren Kitchens Response
4mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Vacation time. Off 2 plus weeks paid for Christmas

Cons

Disorganized. Everything is an emergency. If new emergency comes up forget last emergency till after current emergency is taken care of.

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