Poor customer service - Sales Wyndham Destinations Employee Review

1.0
Sep 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Most associates attempt to assist, even though management puts obstacles in their way

Cons

The management philosophy is to convert visitors to owners at any & all costs. They encourage half-truths or prevarication to achieve that end. It is difficult to meet the corporate sales goals and sleep well.

Explore other reviews about Wyndham Destinations

5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people

Cons

Need to have 24/7 availability- but not a bad thing if you communicate to manage effectively

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were amazing, we had a lot of fun and genuinely enjoyed talking with people. It was great to help visitors have an amazing vacation in a town I love.

Cons

Marketers from larger locations would come in to help "boost" our sign-ups by encouraging we lie directly to the owner/guest. Each had their own trick and "new thing" that wasn't really new, if not completely fake. My team valued honesty, and did not want to stoop below our morals. Also, once we were all meeting goals for owner/non-owner sign ups, they bumped up the percentages needed to stay employed. Which resulted in half the team getting fired, and the other half quit since it wasn't going to be the same.

1
See reviews by: Helpful|Rating|Date|All