This is for the review in the Wynn Retail division - Sales Associate Wynn Resorts Employee Review

1.0
Jul 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Since the store is owned by Wynn, they feed you and the EDR food is pretty decent..Also my coworkers were all very nice and were willing to teach me about product knowledge and luxury sales.

Cons

The store manager does not support their subordinates, instead she take over your sales and steals customers away from you. First of all management makes salary. For us sales associates we make commission only! And if you confront her about it , their reason is that she is training you on how to sell. I feel like the management all have their heads stuck in the sand. They do not want to hear your criticisms or doubts. Working here made me feel inadequate as a sales person and inept as an employee. I felt like the management was setting me up for failure.

Explore other reviews about Wynn Resorts

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Luxury clientele, employee dining room, beautiful hotel

Cons

Too corporate, managers don’t fight for you, lack of security,

1.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You technically get a free lunch and a one-hour break in an 8 hour shift but good luck ever using it.

Cons

There’s no time. I even feel guilty stopping to drink water or use the bathroom. It’s always going to be your fault if you don’t finish 12 credits with precision and perfection. You risk developing recurring UTIs like me. They know most GRAs can’t take breaks and it’s not even a secret….. but make one mistake, like claiming a credit incorrectly, not finishing a room because the guest came back, or marking the wrong room completed, and all hell breaks loose. They’ll remind you that the company pays you for credits, ignoring the fact that if you had a dollar for each day you don’t take breaks or lunch, you’d have a fortune. It’s a very abusive environment. It’s hard to find a GRA who can meet their standards, and if they find the right fit, that GRA can’t make mistakes. Every mistake is recorded and stays in your file, so they can cover themselves later if they want to fire you.

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