If you work here, you are expendable. - Special Operations Guard Wynn Resorts Employee Review

1.0
Sep 3, 2019
Recommend
CEO approval
Business Outlook

Pros

I have nothing positive to say about Wynn Resorts.

Cons

My employment at the Wynn started about three years ago. They were recruiting for the development of a special operations security team, which would be tasked to prevent dangerous people and weapons from entering the property, as well as reacting to potentially dangerous situations that might occur. They put together a group of four prior special operations military members (Tactical Response Unit - TRU) and made them all assistant directors. These individuals were responsible for supervising the Security Special Operations department. The Special Operations Department was comprised of 40 (although we very rarely were at full manning) former Marine Corps veterans whom all shared the same background of Marine Corps Embassy Security Guards. They made us all salaried, line-level, employees. The salary aspect allowed them to force us to work more, without additional compensation, in times when they were unable to maintain our basic manning requirements. Their inability to maintain the manning requirements directly links back to TRU, as those individuals would work for only two days and be gone for six. There was always one there, but there was zero continuity and each only cared about certain things. This caused many problems, because whenever issues were brought up, they were rarely solved. Fast-forward to about 6 months ago, TRU was abolished and replaced with one administrative assistant director, it would seem that the Wynn decided they weren't necessary. TRU may not have been necessary, but Special Operations Guards were determined to be. Until recently, everything was going fine, until they decided to open the job up to other applicants. This did not seem like a big deal, but the news today said otherwise. Per the director of security and the Wynn's employment lawyer, the salary aspect will be changing to hourly and dropping by approximately $15,000 per year. On top of that, all current employees who have contracts will be forced to resign when their contract is up. The issue here is that a good amount of those contracts end on October 3rd of this year, one month from today. Essentially, they are forcing a bunch of veterans out of work with only a one-month notice. They are also not honoring the terms of the contract they provided to us, by stating that if we do not submit to the new terms, they will terminate us one week from today, without paying the one month of severance pay mandated. The contract clearly states that if any amendment is to be made, both parties must sign it. My experience at the Wynn has been riddled with poor leadership and ineffective management. Everyone I work with is miserable, but management doesn't seem to understand why. Perhaps it is because they do not care.

Explore other reviews about Wynn Resorts

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Luxury clientele, employee dining room, beautiful hotel

Cons

Too corporate, managers don’t fight for you, lack of security,

1.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You technically get a free lunch and a one-hour break in an 8 hour shift but good luck ever using it.

Cons

There’s no time. I even feel guilty stopping to drink water or use the bathroom. It’s always going to be your fault if you don’t finish 12 credits with precision and perfection. You risk developing recurring UTIs like me. They know most GRAs can’t take breaks and it’s not even a secret….. but make one mistake, like claiming a credit incorrectly, not finishing a room because the guest came back, or marking the wrong room completed, and all hell breaks loose. They’ll remind you that the company pays you for credits, ignoring the fact that if you had a dollar for each day you don’t take breaks or lunch, you’d have a fortune. It’s a very abusive environment. It’s hard to find a GRA who can meet their standards, and if they find the right fit, that GRA can’t make mistakes. Every mistake is recorded and stays in your file, so they can cover themselves later if they want to fire you.

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