Day One employee, saw a lot of change - Manager Wynn Resorts Employee Review

4.0
Nov 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Well-established brand. Got many job offers elsewhere after having Wynn on my resume and deservedly so. Wynn truly is the epitome of 5-star/5-diamond standards and they make their employees learn and execute it every day. Great Employee Dining Room, excellent medical benefits, true pride to say where you work, sexy business cards. Director in my department was excellent. Andrew Pascal was the best President until he bailed in 2010.

Cons

After Pascal left, battled another 3 years under his successor (who will not be named) and couldn't stay any longer. Operations and quality took a painful nosedive, new management was brought in with no actual management skills, some departments dissolved and their work thrown on other departments' shoulders with no raise. Basically, they lost all their best C-Suiters that made that hotel 5-star in the first place, then brought in young hot shots who know nothing but were willing to work for less. Still giving this place high marks for two reasons: 1. I hear Maurice W., a Day One-er, is now President. Good riddance to his predecessor. 2. At the end of the day Wynn and Encore (alongside Bellagio and Aria) are the best casino hotels in the world and everyone knows it.

Explore other reviews about Wynn Resorts

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Luxury clientele, employee dining room, beautiful hotel

Cons

Too corporate, managers don’t fight for you, lack of security,

1.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You technically get a free lunch and a one-hour break in an 8 hour shift but good luck ever using it.

Cons

There’s no time. I even feel guilty stopping to drink water or use the bathroom. It’s always going to be your fault if you don’t finish 12 credits with precision and perfection. You risk developing recurring UTIs like me. They know most GRAs can’t take breaks and it’s not even a secret….. but make one mistake, like claiming a credit incorrectly, not finishing a room because the guest came back, or marking the wrong room completed, and all hell breaks loose. They’ll remind you that the company pays you for credits, ignoring the fact that if you had a dollar for each day you don’t take breaks or lunch, you’d have a fortune. It’s a very abusive environment. It’s hard to find a GRA who can meet their standards, and if they find the right fit, that GRA can’t make mistakes. Every mistake is recorded and stays in your file, so they can cover themselves later if they want to fire you.

See reviews by: Helpful|Rating|Date|All