An unparalleled environment that is supportive, creative, and values-driven - Sales Strategy X Employee Review

5.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

My direct team is first class—I really don't think there's another company with a stronger department than ours. As a result, my colleagues are incredibly innovative, collaborative, and fun. I learn something new every day, and my manager is an incredible advocate on my behalf. I see Twitter's core values acted upon frequently, and I really believe the company operates with incredible integrity. The compensation and perks are wonderful—and though my work/life balance occasionally teeters against my favor—my workload is generally respected. I am incredibly optimistic about our future—and I strongly believe I can be at Twitter for a long time, as inter-department and office transfer is strongly supported. Leadership constantly stresses the importance of the employees—their contributions are highlighted, and I get the sense that our satisfaction is paramount. It's really easy to do your best work here.

Cons

I feel like any "cons" at Twitter are nit-picking. As the company grows, it's harder to find the information you need (though they're working on that), or the people with whom you need to speak. The rapid pace of the business means we make mistakes that we don't always own up to externally, even though we'd like to. Internal critiques can be occasionally be brutal, and externally we're an easy target for the media (it can be tough to ignore). Engineering and Product teams seem to have a less positive experience than those in the Revenue group, though I'm really hopeful that will change now that leadership is secure.

Explore other reviews about X

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

great community for web engineers. lots of mentorship available sessions to knowledge share really helped with growth

Cons

lots of projects do not make it to production lots of hoops before projects have a chance to be developed or make it hopefully to production

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunches. Most of the colleagues were nice.

Cons

Vague feedback & lack of structured support: Bi-weekly 1-on-1s tend to be repetitive and lack actionable substance. When mistakes occur, the standard protocol is a vague directive to "review the guidelines" rather than a collaborative review of the actual error. There is a missed opportunity to pair struggling agents with peers for hands-on learning and mentorship. Subjective conflict resolution: Team issues and workflow disruptions are sometimes met with personal assumptions from management (framing issues as a "lack of trust" among peers) rather than objective investigation. Ignoring reported operational issues simply because a manager "wasn't present" to witness them stalls team progress. Sharing constructive details with both parties would allow the team to learn and move forward professionally. Ambush-style offboarding & lack of progressive discipline: The termination process lacks fair, progressive discipline. Rather than addressing performance concerns or alleged errors through transparent, ongoing feedback or structured improvement plans, management tends to weaponize past learning curves (which were previously resolved and followed by praised performance) during the final exit meeting. Dismissing employees abruptly without prior, documented warnings is incredibly damaging to team morale, especially for those managing high-stress workloads in child safety and platform integrity.

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