Fast pace environment - Customer Service Representative (CSR) XPO Employee Review

3.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for entry level position who is looking to get started.

Cons

Very fast pace environment, will need to be quick in adapting to the changing environment.

Explore other reviews about XPO

5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Career growth and development opportunities Excellent network of professionals and great culture XPO truly cares about the employees and the customers they serve.

Cons

No cons in my opinion.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the better LTL companies I’ve been to. Will work with you for the most part

Cons

The vacation set up is dumb. No sick days you get 3 weeks PTO for sick and personal days and it’s almost impossible to take a day off you didn’t put in in November of the previous year then force you to use pto when you call in. Some management is ok but most is not the greatest

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