Don't work here - Customer Service Representative (CSR) XPO Employee Review

2.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

proud of my contributions consistently exceeded expectations health benefits

Cons

they don't train expect more that you know a lot of bosses poor processes or limited resources

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2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the better LTL companies I’ve been to. Will work with you for the most part

Cons

The vacation set up is dumb. No sick days you get 3 weeks PTO for sick and personal days and it’s almost impossible to take a day off you didn’t put in in November of the previous year then force you to use pto when you call in. Some management is ok but most is not the greatest

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