Customer Service/ Dispatcher in fayetteville ga. Stressful place!! - Customer Service Dispatcher XPO Employee Review

1.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Its a check until you find something else. If you get on at the office in Marietta the pay is a little more and they are closed on Sundays so I've heard.

Cons

Starting pay is 10 you start off as a part time employee until they are ready to make you full time which may be never. Everyone use the same headsets and get sick several times. 7.5 hrs a day with a 30min unpaid break. Management is very rude. Your schedule can be changed at any time and you wouldn't know unless you check the board. Several routers walked off the job due to low pay and management. They raised the routers pay to 14hr to get some to stay but per routers its still not worth the headache. Only holidays off are Xmas and thanksgiving. Phone system suck and new system suck which hinders you from working proficiently.a lot of complaints about checks not being correct every pay period.there were several emails sent out to HR with no response. I pray things get better for those still there.Only worth the stress if its a last resort

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2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the better LTL companies I’ve been to. Will work with you for the most part

Cons

The vacation set up is dumb. No sick days you get 3 weeks PTO for sick and personal days and it’s almost impossible to take a day off you didn’t put in in November of the previous year then force you to use pto when you call in. Some management is ok but most is not the greatest

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