LTL Freight - Service Center Manager XPO Employee Review

4.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Currently executing on the opportunity of quality and showing great improvement. Technology for financial measures is great. Investing in equipment (trucks, trailers).

Cons

Operational tech needs to improvmente ie. dock management system. Needs task based system vs current set up Need better talent at the front line supervisor/leadership level, better recruiting out of college from Supply Chain Management programs. We have the best drivers in the industry and need to recruit more of them. Explore a way to provide a financial incentive to DW/DSRs for outstanding safety, and operational performance

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XPO Response
3y
We’re always working hard to make XPO a great place to work and improve where we need to. Thanks for sharing the constructive feedback.

Explore other reviews about XPO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice staff. The managers are excellent. Shout out to Steve, Keith, and Jim.

Cons

Nothing. I had a positive experience working for them.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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