Set apart - Customer Service Specialist XPO Employee Review

5.0
Sep 13, 2024
Recommend
CEO approval
Business Outlook

Pros

XPO is very focused on taking care of their employees & the customers, Amazing place to work & tons of growth opportunities. XPO is very unique

Cons

I feel there is an opportunity of improvement in the service centers with more employees, small trucks & life gate trucks

Explore other reviews about XPO

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay great management great team.

Cons

I have no cons at all

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

See reviews by: Helpful|Rating|Date|All