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Xactware Solutions

Now known as Verisk

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Great place to gain experience - Customer Service Representative - Tech Support Xactware Solutions Employee Review

5.0
Aug 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Great work environment, managers are very accommodating to make sure the employees are happy

Cons

I was hired on as a contractor first - becoming pregnant 8 months into my contractor-ship. I was denied maternity leave having only been hired 4 months before giving birth.

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Xactware Solutions Response
8y
No regular employee is denied maternity leave, which is 6-8 weeks depending on natural birth or C-section. Parental leave and FMLA are a different story. FMLA is government regulated, and an employee must be employed for 12 months as a full-time regular employee. The corporate policy on Parental Leave is that an employee must be be full-time or part-time regular for one year as well. Unfortunately there is no wiggle room on those two policies.

Explore other reviews about Xactware Solutions

5.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great culture, good people, and good work-life balance.

Cons

Not a lot of opportunity for internal advancement.

3.0
Aug 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Secure positions (they don't fire people to trim the budget) - Excellent facilities - Flexible work-from-home policy in most departments (as long as you aren't abusing it) - Fun activities for the whole family (I'm a fan of the movie nights on the lawn)

Cons

- Management is moving backward, not forward. - Promotions are given based on who you are friends with. - There is a severe lack of diversity especially in management. - Once they have made up their minds, senior management won't listen to concerns or suggestions. But they don't give you a chance to express your concerns or suggestions before they make up their minds. - There is a lack of communication across departments. People are duplicating work because no one is talking to their counterparts in the rest of the company. - The product release is driven by development. This might be a pro if you are a developer. But for marketing, sales, implementation, QA, documentation, training, and support, it is a pain in the neck. The company doesn't look good if you are learning about a product feature for the first time when a customer asks you a question about it.

6
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