Xerox, swirling the drain! - Senior Customer Service Engineer Xerox Employee Review

1.0
Dec 27, 2008
Recommend
CEO approval
Business Outlook

Pros

To work with some of the quality people that are still around,unfortunately that is dwindling.

Cons

VRIFS,IRIFS,a belief that the company will either go under or sell out and forsake all the good employee's that are left. Xerox holds itself out that it has a good service force but treat the service force like they are easily replaceable which leads to poor morale and eroding away of the customer base.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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