Challenging, enjoyable work but compensation and reward could be better. - Senior Customer Service Engineer Xerox Employee Review

4.0
Mar 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexibility of work hours. Ability to take care of personal issues without much grief from management. Challenge of working with new technologies.

Cons

Annual merit increases minimal. No effective way to reward the highest performers. Graded on the team result which allows some to slip on performance yet still get rewarded. Management always picks a new number to track and nitpick us about. No consistency of what target they want us to achieve.

Explore other reviews about Xerox

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people and work-life balance.

Cons

Not many cons. Sometimes it is slow, but mostly not.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

See reviews by: Helpful|Rating|Date|All