Gone downhill over the past few years... - Client Services Xerox Employee Review

1.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Pretty much none. Great place when it was first acquired by Xerox and was in growth mode, but has gotten ugly over the past few years.

Cons

The senior management is a disaster! Great client service managers that work tirelessly for decent pay, but up to 80+ hours a week at times. If you sign on with this company, get ready to give up work/life balance completely. No recognition for most people that work there. They basically promise the client whatever is needed to close the deal and then just crush the client managers. A lot of favoritism. The technology is mediocre at best.

Explore other reviews about Xerox

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people and work-life balance.

Cons

Not many cons. Sometimes it is slow, but mostly not.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

See reviews by: Helpful|Rating|Date|All