Services group is becoming the Service Merchandise of the consulting market - Anonymous employee Xerox Employee Review

3.0
Oct 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supports virtual work Health plans of high quality and good value Finds excellent client facing billable employees

Cons

No work life balance. Complete home office expense born by employee Supervisors/managers do not have functional knowledge of work being sold to clients While the management structure has been flattened, there is still too much (managerial/support) overhead (80+% of bill rate to client) ACS/Xerox Learning Services is moving away from Learning Consulting [which they were good at] to Staff Augmentation [which they are not good at]

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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