do not work here - Customer Service Representative Xerox Employee Review

1.0
Dec 27, 2014
Recommend
CEO approval
Business Outlook

Pros

there are no pros. I have to reinforce this in order to get to the 20 word minimum; it is literally impossible to say something nice about this job If you majored in liberal arts and moved to Portland....it's employment and that's about all you can ask for

Cons

-Insultingly low pay and absolute bare bones health insurance; might as well just be on welfare and obamacare rather than work here, you'll make more and have better benefits -absurd micro-management not allowing bathroom breaks -rock bottom morale results in awkward, frustrated and inane social interactions with co-workers -scummy, trashy co-workers -incompetent management that send out unprofessional emails in Comic Sans MS promising incentives they don't deliver on; they won't learn your name or deal with you individually, instead they look at the numbers trying to find ways to bleed the turnip for a few pennies more of profit -"incentive pay" that is not attainable; only 20% of employees will qualify for anything based on current metrics, and it's not more than a dollar or two an hour

Explore other reviews about Xerox

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people and work-life balance.

Cons

Not many cons. Sometimes it is slow, but mostly not.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

See reviews by: Helpful|Rating|Date|All