Customer Service Representative - Customer Service Representative Xerox Employee Review

3.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay is okay but for all that we endure we should be compensated a little more that what we are. To come in everyday and get cursed out by customer and possibly loose our job over them taking they anger out on us for them not knowing how to work the product is ridiculous.

Cons

The days off are horrible. I can't work on Sunday for religious purposes but they have me working on Sunday's. When I get sick they don't honestly care.

Explore other reviews about Xerox

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

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