Great fit for some - Customer Service Representative Xerox Employee Review

2.0
Jul 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Paid training, benefits, lots of discounts through company for movie tickets, retail stores, travel, sporting events.

Cons

Hours, break times are 10 mins instead of the 15 mins that most companies provide now. If you do have to use the restroom prior to break that time is taken off your break time. Very controlled enviroment which I understand they need for the amount of employees and being a call center. The least amount of pay compared to other call center.

Explore other reviews about Xerox

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people and work-life balance.

Cons

Not many cons. Sometimes it is slow, but mostly not.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides flex time off to be able to work around family appointments, vacation time and sick time.

Cons

pay is stagnant, salaries vary widely even for people working side by side in the same positions.

See reviews by: Helpful|Rating|Date|All