Wannabe Startup Culture - SDR Xplor Technologies Employee Review

1.0
Jul 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Good product for a very niche blue collar industry. Relaxed dress code. Snacks. Monster Energy Drinks. The occasional dog visit. Loud "cool" music. TV plays ESPN. Good camaraderie with team members if they decide to acknowledge your presence.

Cons

You will make hundreds of pointless sales calls. You will do countless sales call roleplays, deploy manager's advice, it will not work and you will get reprimanded for not having a good attitude. The commission is not worth the effort. My team lead had to call a prospect for 9 months just to make $25. The delusional "whatever it takes" mentality is Fyre Fest level. Team leads mean well but they strongly encourage you to work 12 hour days to show pro athlete level commitment for an Account Executive promotion 2-3 years in the future. You will have to stand up for "call blitzes" to make it look like you're working harder. The SDR managers only send GIFS on Slack, joke around, and give the same cliche advice because they're just glad they aren't the ones making calls. They added a snack bar to encourage a fresh, start up vibe, which is really just another excuse to keep you at the office until 8pm. During the holidays, they ran a sales contest where the prize was.... lottery tickets. Pretty disrespectful. I get it, sales is tough, cold calling is tough but don't try to incentivize your staff with the chance to win up to $10K. Not the most diverse place. If you're a former SEC/ACC sorority girl/frat boy you can get hired pretty quickly. Once you're outside of the "clique", go ahead and start looking for another gig.

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Xplor Technologies Response
6y
Thank you for the feedback and insight into your experience with FieldEdge. My number one goal is to create an inclusive and engaging workplace to progress our SDRs’ careers, so it frustrates me that you felt excluded and didn’t see this as a long-term place to grow. Our managers invest a lot of time and effort into individuals with the goal of helping SDRs achieve their potential and prepare for their next role. As of today, the average SDR promoted to another department/team does so within their first 12 months at FieldEdge. I also want to say that the SDR position is tough. There’s no silver bullet that works for every situation, frequent rejection and repetition so we try to inject energy and fun throughout the day. The intention of standing during a call blitz is not a punishment or for optics, and it has never been mandatory. There are many sources that cite benefits like clearer and more engaging speech, increased confidence, and energizing others around you. Likewise, incentives like lottery tickets are used but not as the sole vehicle for rewarding the team or individuals. We try to rotate incentives and spiffs to keep them motivating, using feedback from the team. Thank you, Adam Satow Director of Sales Development

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