Very few as I thoroughly enjoyed working there. The office in Newcastle is small as it's only 1 floor in a shared building, so its not possible for everyone to be in the office at the same time. However, this is more of a pro as the office is currently very flexible and allows people to work remotely from home more often. Some departments let you work remotely every day, others a minimum number of days. I wasn't fond of taking calls due to the nature of customer service, but thats not a con against Xplor. At the very least you have plenty of support and can boost your CV with communication skills and learn to use different systems. After changing departments I was then able to learn even more systems and develop a career in finance. If you live far away the building does have a car park if you drive, but then again the company might be ok with you working remotely. In my opinion there are more pros than cons. In the end I only left to develop my career with bigger companies and earn more money. At the moment Xplor is a small company but it's gradually getting bigger. Its still a great place to make a start. I felt very sad when I left and did not want to leave. But I'm happy for my experience at Xplor and have now move upwards and developed my career. I will always have happy memories of Xplor.