Below average - Client Support Executive Xplor Technologies Employee Review

2.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Some flexibility with working hours

Cons

Lack of opportunities for remote workers, minimal pay rises and being underpaid for the level of job

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Xplor Technologies Response
1y
Hi there, Thank you for taking the time to leave a review. We’re sorry to hear you felt there was limited opportunity and growth, especially as a remote worker. We understand that development and recognition are key to engagement and retention of all our employees, and we’ve just launched our Career Launchpad to improve how we support career progression across different locations and roles. Thanks again for sharing your thoughts, and we wish you all the best for what comes next.

Explore other reviews about Xplor Technologies

5.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Love working remote, Lots of support.

Cons

I have not one negative thing to say.

2
1.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

Explor Ever since Explor was purchased by a PE firm, every aspect of the company to the most granular detail has effectively gone up in flames. For anyone who needs context, PE firms are parasites that steal exorbitant amounts of money from the companies they buy out - and then they have 26 year old matcha drinking ‘financial associates’ in some high rise in NYC make pivotal business decisions that negatively affect hundreds of employees’ lives all because they learned in an MBA class that making the ‘costs’ line in the Excel spreadsheet go down would make the ‘profit’ line go up. The first ‘strategic’ business decision made was to cut down on software developers (to make the ‘profit’ line go up in Excel), which has resulted in a WORSE product - then they hiked the price on customers (Again, to make the ‘profit’ line go up in Excel) which as anyone would have expected, enraged ALL our customers. The resultant employees who didn’t abruptly leave are now tormented daily with more and more ignoramus ‘strategic’ business decisions and treated like ants that a child is playfully burning alive with a magnifying glass. If you want to be treated with any human dignity whatsoever, Explor will not be a good fit for you. However, if you want every day at work to feel like you are a participant in the Stanford Prison Experiment while simultaneously having to take calls at all hours from every customer who wont stop asking “Why does the software I pay money for to run my business no longer work”, Explor will be the perfect future employer for you to take that big next step in your career.

7
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