Pros
Structured and very detailed training for new employees, and ongoing training if you want or need it for continued development. Hands on management and ownership team works as hard as everyone else in the trenches. Management is accessible for questions or advice and want to help you grow and honestly seem invested in your career and happiness. There is constructive feedback and mentoring. They let you know where you stand, and hard work is recognized and rewarded for individuals and the team, sometimes when you least expect it. Great group of people to work with. Smart, fun and ambitious, and they make you want to come to work and contribute. Always willing to help each other if you need it. No internal competition or dog eat dog environment for accounts or glass ceiling – just work hard and it will be noticed. New opportunities seem to open up. Company is growing and gaining market share so there are areas for promotion and advancement. All management is promoted from within. Owners reinvest money back into the company to support employees and company growth.
Cons
It can take a long time to learn the business and industry because there are a lot of details and processes to master. It can be frustrating so you have to be thinking long term. Be patient and know that it will get better once you have the basics down. Then you can focus on the more challenging marketing aspects. You have to go in with the mentality that it is a career and takes time. It is demanding work in a very structured ops culture and there are high expectations from management and clients. You have to work hard and be flexible and be willing to make sacrifices sometimes. It’s definitely not 8-5 every day. Management expects you to put in extra time to stay on top of day to day work and projects, but it is usually cyclical and they want everyone to have a reasonable work life balance overall. Like everything in life, though, you get out of it what you put in.