Pros
The people are really what redeems the company, and by that I mean the base level teams and managers.
Cons
The upper management is duplicitous. They offer empty praise to the hardwork and accomplishments of their sales department only to steadily phase out the team and outsource them to Manila and Cebu in the Phillipines. Their current iteration of Inside Sales did exceedingly well until management looked for a way to make a quick buck and outsourced everyone and cut the commission structure to a shell of its former self. Territories are assigned at what seems to be random selection, and are regularly shuffled and taken away from reps that have worked and developed them and handed off to Phillipino workers who then run them into the ground. The Overland Park Sales office is essentially a farm for talented sales people to prospect accounts that will generate revenue so that those accounts can be sent to the non-commission earning reps in the Phillipines.