Ok, but prepare for micro management and minimal direction - Associate Technical Account Manager Yardi Systems Employee Review

3.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Helpful colleagues, 90 % Remote, in office once per month w/ lunch provided, competitive pay

Cons

Extremely disorganized onboarding, training only useful if completed by corporate team, a lot of micro management, expected to log every thing you do -sending an email requires you to log at least five minutes and to paste said email into time keeping system. There isn't much room for growth unless you have 3-5 years to invest first. You are expected to lean heavily on an outdated library of information to complete work you were not properly trained to do. You will need to fend for yourself post training and you will not be set up to succeed due to having virtually no caseload...because you're new. You are still expected to reach monthly numbers regardless. Due to WFH, culture is diminished- though colleagues are nice, don't expect to make friends or hang out buddies.

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Yardi Systems Response
3y
Thank you for taking the time to write a review about your experience in our Atlanta location. We are so glad to hear that you enjoy our hybrid work model, your supportive and helpful colleagues, and our competitive pay. Though some of your experiences are vastly different from what we hear from other employees, we take concerns seriously and value your feedback. Our Yardi trainers strive to set employees up for success by providing fundamentals and quality training material for each employee. Trainers are available to assist employees with questions and provide ongoing support so that each employee can feel confident as they train and learn about our software and protocols. Time spent supporting clients is logged so we can ensure that our clients’ needs are being met and that employees can best prioritize their deliverables. Logged time includes training, peer support, as well as personal time. When it comes to growth and career path options, we know that providing opportunities for training, learning, and advancement are critical for employee happiness and success! We strongly encourage employees to meet regularly with their managers to discuss their goals and find ways to be best supported, and HR has an open-door policy to provide additional support. We genuinely encourage anyone who has questions or concerns to reach out to their manager or our VP of Human Resources to discuss further.

Explore other reviews about Yardi Systems

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, support, and growth

Cons

Low compensation compared to market average

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Yardi Systems Response
1mo
Thank you for the review! We are glad to hear that you enjoy our fun and dynamic culture, the growth opportunities as well as your supportive team! We strive to remain and employer of choice with competitive pay practices and robust benefits offerings, but we appreciate your input.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Time off when you're able to get it.

Cons

If you are a high performer, be prepared to take on the workload of others. The company does not consistently hold underperformers accountable, which often leaves stronger employees constantly cleaning up the gaps. Hard workers tend to get burned out quickly. Work life balance is a significant challenge. It’s common to work through vacations, as you are expected to find coverage for your responsibilities while you’re away and reliable coverage is difficult to secure. This can create added stress both before and during time off. Overall, the environment may be manageable for someone who prefers a slower pace, but overachievers should be aware that their workload will expand without additional support. What is the most stressful part about working at the company? Lack of accountability for underperformers, which leaves high performers constantly left to fix their mistakes.

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