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Thank you for taking the time to share about your experiences as a Technical Account Manager in our Atlanta location. We are thrilled to hear that you are enjoying many of the things we believe make Yardi so special, such as our encouraging and supportive leadership, our comprehensive benefits, and the overall kind and inclusive culture Yardi fosters! As part of our annual planning, we carefully review the sales goals for all our teams; and clear and achievable goals are set based on an analysis of market conditions. At Yardi, our managers and leaders dedicate time to mentoring and coaching employees, providing quality training and subject matter expertise to their teams, and leading by example through strong work ethic. While we know the importance of metrics, we feel strongly about recognizing employees who show kindness and inclusiveness, and those who go above and beyond to help others. There are a variety of recognitions that takes place across the Affordable team that go beyond metrics, such as individual awards for those who have received a kudo or have finished a special project, weekly peer-to-peer awards, and monthly RCAH all-star awards (that are also peer to peer). We encourage employees to regularly connect with their managers and to let leadership know when additional support or guidance is needed with prioritizing and navigating deliverables, and the door to Human Resources is always open to discuss concerns or suggestions for improvements.