Claims and UM are Ignored; not utilized as a resource; with the wealth of knowledge and insight they have. - Anonymous employee YesCare Employee Review

1.0
Nov 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a job. Historically has paid well. Some supervisors are flexible with work hours.

Cons

-undervalued, ideas and skills are negated -employees are undervalued and considered “warm bodies” - 1,2 or three people make all decisions of how the process works or should work & what others do - many have skills and knowledge which is completely stifled. -“stay in your place” // “stay in your lane” mentality - working within feet of one another yet information does not get evenly dispersed- the “sections” of UM and Claims are on different pages and there is not an open flow of information, new processes, changes with provider relations as it relates to reimbursement trouble shooting or new resolutions to disputes. -training co-workers or assisting another in a different position is not allowed, regardless. -unequal treatment, micromanagement, & a stifling environment -no praise or positive reinforcement for those who deserve acknowledgement. -Praise and allow some staff special treatment,

Explore other reviews about YesCare

5.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

YOU HAVE TO USE PTO FOR HOLIDAYS

avatar
YesCare Response
9mo
Thank you for sharing your feedback and for being part of the YesCare team. We’re glad to hear you consider YesCare a great company to work for and that your experience has been positive overall. We appreciate your note about holiday PTO and will ensure your feedback is shared with leadership as we continue to look at ways to improve benefits and scheduling for our dedicated staff. Thank you for the important work you do each day in caring for our patients. -Human Resources
3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Have had a diverse amount of technologies over the years to work with and the job pace itself is not super face paced so in most cases, can take time to resolve issues without feeling too rushed. This allows for more research time on complex issues and learning about new technologies as we implemented them.

Cons

There hasn't been any upward movement available in a long time, no chances for advancement anymore. The company financials have steeply declined since the last ownership change. Bills aren't getting paid on time so we are stuck chasing down getting a bill paid to get Internet connections back up for example. Communication is also very much non-existent as to the state of the company, so have to rely on what is in the news to find out any real answers. Company recently filed for bankruptcy. We haven't been paid it over 25 days but we are expected to still show up and perform our normal duties.

See reviews by: Helpful|Rating|Date|All