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We are glad to hear you feel that we have good benefits.
Without knowing any specific individual or group of individuals you are referring to at our Corporate Office (now Healthcare Support Team), our Healthcare Support Team provides policies/procedures across the Company. Many Companies have a headquarters with various locations from which they have to follow a set protocol so our process is no different from the industry standard or any other industry.
Thank you for your feedback.
Sincerely,
Heather Dale, Employee Relations Specialist