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      ZIM Integrated Shipping Services

      Engaged Employer

      ZIM Integrated Shipping Services reviews

      Horrible - Export Customer Service Representative ZIM Integrated Shipping Services Employee Review

      1.0
      Sep 18, 2024
      Export customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team work Team lunch every once in a while

      Cons

      You don’t quit job you quit management Low pay Work life balance is horrible Barely any holidays off No regard for the employees They do not stick to the employees handbook Hold a double standards and play a lot of who is the Favorite. High school call center vibe

      avatar
      ZIM Integrated Shipping Services Response
      1y
      "Thank you for taking the time to share your feedback. We are sorry to hear about your negative experience and appreciate your honesty. We take all feedbacks seriously and are committed to improving our workplace and to provide a fair and supportive environment for everyone. To help us address your concerns more effectively we would appreciate if you could share more details directly to: global-recruitment@zim.com. Your insights are invaluable in helping us make ZIM a better place to work. "

      Explore other reviews about ZIM Integrated Shipping Services

      5.0
      Jun 2, 2026
      Logistics intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are very understanding of new hires and do their best to help. HR helps a lot with the intern program, and it is very helpful.

      Cons

      Early on it takes a couple days to receive access to all applications. I understand that it is hard to have that all ready, but it would be helpful.

      avatar
      ZIM Integrated Shipping Services Response
      1mo
      Thank you for sharing your feedback with us. We are happy to hear that in general, you have a good experience at ZIM. We are following our business strategy and constantly investing resources to upgrade our systems. Please know that you can always reach out to your HR manager for any concern.
      2.0
      May 28, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company that is easy to manage. Work life balance is great

      Cons

      Management through and through. Working in the US for an Israeli company is not like working for a US company. Simple as that. Pay is poor Micromanagement and reporting Old school in the worst ways

      avatar
      ZIM Integrated Shipping Services Response
      1mo
      Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience. Our goal is to create a supportive and transparent work environment where every team member feels valued, heard, and empowered to grow through our various development programs. To help us address your concerns more effectively we would appreciate if you could share more details directly to: global-recruitment@zim.com. Your insights are invaluable in helping us make ZIM a better place to work.
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      ZIM Integrated Shipping Services reviewsZIM Integrated Shipping Services Export Customer Service Representative reviewsZIM Integrated Shipping Services review